dp999 Terms & Conditions

1. Introduction & Acceptance

These Terms and Conditions ("Terms") govern the use of the dp999 platform and all its related services. By visiting the dp999 website, registering an account, or using any of our services, you unconditionally agree to abide by these Terms.

If you disagree with any part of these Terms, please refrain from using the dp999 platform. dp999 reserves the right to amend these Terms at any time without prior notice. Updated Terms will take effect immediately upon publication on the website.

2. Eligibility & Age Requirement

The following eligibility conditions must be met to open an account and use the services on the dp999 platform:

• You must be at least 21 (twenty-one) years of age.
• You must be a legally capable adult.
• Only one account per person is allowed; multiple accounts are prohibited.
• All information provided must be true, accurate, and complete.

dp999 may request identity verification documents at any time. Withdrawals may be put on hold until verification is complete.

3. Account Registration & Security

When opening an account at dp999, you must provide accurate personal information. You are fully responsible for the security of your account.

3.1 Password & Login Security

Keep your login credentials (username and password) confidential. If you share this information with anyone else, you bear full responsibility for the consequences. dp999 will never ask for your password via email or chat.

3.2 Account Closure & Suspension

dp999 reserves the right to close or suspend an account in the following circumstances:

• If false or incorrect information is provided.
• If any clause of these Terms is violated.
• If evidence of fraud or misconduct is found.
• If multiple accounts are operated.

4. Financial Transactions: Deposits & Withdrawals

All financial transactions on the dp999 platform are conducted in Bangladeshi Taka (BDT/৳). We support only the following mobile banking methods:

4.1 Deposit Rules

• Minimum deposit amount: ৳200 (for all methods).
• The mobile number provided must be registered in your own name.
• Deposits made through a third party will not be accepted.

4.2 Withdrawal Rules

• Minimum withdrawal amount: ৳500.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawal requests can only be made to a mobile wallet registered in your own name.
• Withdrawals may be delayed if identity verification has not been completed.

5. Bonuses & Promotional Offers

dp999 offers various bonuses and promotional offers. Each offer has its own conditions, but the following general rules apply to all bonuses.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. Example:

• Deposit ৳1,000 and get a bonus of ৳1,500 → total balance ৳2,500.
• Deposit ৳28,000 or more and the bonus is capped at ৳20,000 → total balance ৳48,000.

5.2 Wagering Requirements

A specified amount must be wagered before bonus funds can be withdrawn. The wagering requirement applies only to the bonus amount — not to the deposited amount.

5.3 General Bonus Rules

• The welcome bonus cannot be claimed more than once per account.
• Bonuses are valid for use on the dp999 platform only.
• If a bonus is claimed through fraudulent means, the account will be closed.
• dp999 reserves the right to change or cancel bonus offers at any time.

6. VIP Program

dp999's VIP program has 5 tiers. A weekly cashback benefit is provided at each tier:

• Bronze: Up to 0.2% weekly cashback.
• Silver: Up to 0.4% weekly cashback.
• Gold: Up to 0.6% weekly cashback.
• Platinum: Up to 0.8% weekly cashback.
• Diamond: Up to 1.0% weekly cashback.

By playing regularly, you can advance to higher VIP tiers. VIP benefits apply to active members only. dp999 reserves the right to change the terms of the VIP program.

7. Prohibited Activities

The following activities are strictly prohibited on the dp999 platform:

• Fraud, hacking, or any form of technical manipulation.
• Creating multiple accounts to claim bonuses.
• Placing bets on behalf of others or using another person's funds.
• Money laundering or any illegal financial activity.
• Use of bots or automated software.
• Harassing or threatening other members.
• Attempting to exploit platform vulnerabilities or bugs.

If any of the above activities are detected, dp999 will immediately close the account and may take necessary legal action.

8. Responsible Gaming

dp999 places the highest importance on responsible gaming. We believe that gambling should be a form of entertainment — not a solution to financial problems.

8.1 Protect Yourself

• Play within your budget and never increase your bets to try to recover losses.
• Contact our support team to set your own deposit limits.
• Use the self-exclusion feature if needed.

For more information on responsible gaming, visit our Responsible Gaming page.

9. Intellectual Property

All content on the dp999 website — logos, graphics, text, software, designs, and other materials — is owned by or licensed to dp999. Reproducing, distributing, or commercially using any part of this content without our written permission is prohibited.

The intellectual property of game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, etc.) belongs to their respective companies.

10. Privacy & Data Protection

dp999 is committed to protecting the privacy of your personal information. We keep all your information secure using SSL encryption technology.

To learn more about how your information is collected, stored, and used, please read our Privacy Policy. dp999 never sells your personal information to third parties.

11. Limitation of Liability

dp999 will not be liable for any loss in the following circumstances:

• If a game is interrupted due to an internet connection failure.
• If the service is temporarily unavailable due to a technical error or server issue.
• If any loss occurs due to a problem with your device or software.
• If your login credentials fall into someone else's hands.
• If any loss occurs as a result of third-party activity.

dp999 makes every effort to operate a safe and reliable platform, but apologises for any temporary disruptions caused by technical issues.

12. Dispute Resolution

If you have any dispute or complaint, please contact dp999's customer support team first. We provide assistance in both Bengali and English via 24/7 live chat and email.

Our support team will try to resolve the dispute as quickly as possible. If a resolution cannot be reached through the support team, both parties will attempt to resolve the matter through mutual discussion.

13. Service Changes & Termination

dp999 reserves the right to partially or fully modify, suspend, or discontinue its services at any time. In the event of a service shutdown, all reasonable measures will be taken to return the balance remaining in members' accounts.

There may be temporary downtime for maintenance. During this time, no bets or transactions will be possible. Results of previously placed bets will be displayed correctly after the server restarts.

14. Changes to Terms

dp999 may change any part of these Terms at any time. Updated Terms will take effect immediately upon publication on the website. For significant changes, we will attempt to notify members via email or a notice on the platform.

Continued use of the platform after updated Terms are published will be considered as your acceptance of the new Terms. It is therefore recommended that you visit this page regularly.

15. Contact

If you have any questions or comments about these Terms, please contact our support team. We provide assistance in both Bengali and English.

• Live Chat: Available 24/7, directly on the platform.
• Email: [email protected]